To setup the Cloud9 software and the Falcon Haptic device please follow the instructions below.
PLEASE NOTE that the Cloud9 license only allows the software to run on a specified computer.
Step 1: Check your computer specifications and performance
Cloud9 can run smoothly in any mainstream desktop PC from 2005 or any middle-class laptop from 2006. If you have any doubts about your computer’s performance, please follow the instructions in the page of Minimum Requirement to check if your computer meets the basic requirement.
Step 2: Purchase your Falcon Haptic device (essential to Cloud9)
- Cloud9 & Falcon as the ‘Chameleon‘ bundle: £495 from A1 Technologies
- Visit Novint’s online store in US for nearest retailer of Falcons
- EBAY: Falcons sold via Novint’s Falcon Store and on individual basis
Please ensure correct adaptor is supplied.
Step 3: Get Cloud9
- Purchase from A1 Technologies, with Falcon, in Chameleon package (CD/license) £495
- If you already have a Falcon:
- Purchase Cloud9 on CD from A1 Technology for £295
- Purchase license from A1 to download from Anarkik3D website
Download directly from this website if you have Stakeholder Status
- Download Cloud9 Version 2.1 (a valid license is required to activate this)
PLEASE NOTE: The software will only work if you have a haptic device connected to your system.
Step 4: Setup the device
The Novint Falcon device has a standard USB 2.0 connection, and comes with a driver disk which needs to be installed once you receive your Falcon. The installation details will be located on the driver disk to help you in the setup. The driver for the Falcon device can also be downloaded from Novint’s website.
We recommend you use the Falcon Test (Falcon Diagnostics) to verify the status of your Falcon. The Falcon Test utility is in your Falcon driver installation folder, usually at C:Program FilesNovintFalconTestUtilitiesFalconTest, together with the help document about how to user Falcon Test.
Step 5: Setup Cloud9 Software
Please ensure that you don’t have any previous Cloud9 Software installed on your machine. If this is the case please uninstalled/removed it to prevent any clash with the new application.
To uninstall/remove go to Start Menu->Control Panel->Add or Remove Programs. Select Cloud9 and click remove.
- Extract the downloaded ‘ZIP’ file and run the ‘Setup’ or ‘Setup.exe’ file.
Step 6: Activate Cloud9
Chameleon Package: an activation code is supplied with its CD.
Please follow the instructions in this page to activate your copy of Cloud9.
Note to the Windows 7/Vista Users
We have received the odd report from Windows 7/Vista users stating that Cloud 9 will encounter a “Can’t initialize the program” error. This is caused by the security settings of Windows 7/Vista.
To solve this problem, you need to right click the Cloud 9 icon, then choose property, then set compatibility mode to XP and choose run as administrator. The default role of ‘user’ is not ‘Administrator’.
For a step by step instruction of how to solve this problem, please have a look at System Setup FAQ .
